Express Factory Outlet Hero Image
Express Factory Outlet Hero Image

Express Factory Outlet

Great Lakes

11:00 AM - 8:00 PM 11:00 AM - 8:00 PM 11:00 AM - 8:00 PM 11:00 AM - 8:00 PM 11:00 AM - 8:00 PM 11:00 AM - 8:00 PM 11:00 AM - 6:00 PM
4.5 out of 5.0
Rating 4.5
(15 Reviews)
Shop at Great Lakes!
Contact Info
7850 Mentor Ave
Mentor, OH 44060
US
TEL:
Hours of Operation

Store Hours:

Day of the WeekHours
Mon11:00 AM - 8:00 PM
Tue11:00 AM - 8:00 PM
Wed11:00 AM - 8:00 PM
Thu11:00 AM - 8:00 PM
Fri11:00 AM - 8:00 PM
Sat11:00 AM - 8:00 PM
Sun11:00 AM - 6:00 PM
Features
Women's Sizes 00-14Men's Sizes XS-XL

Find perfect style for every occasion at Express Factory Outlet at Great Lakes

  • Women's Dresses

    Get set for golden hour with trending mini, midi and maxi dresses for every summer occasion.
  • Women's Jeans

    Find your new favorite jeans with fresh washes and five-star fits to make you look and feel your best.
  • Men's Suits

    Dress to impress in new summer suits and tailored separates primed for weddings, parties and beyond.
  • Men's Jeans

    The fits you love. The washes you need. Refresh your denim rotation with summer’s hottest jean trends.
  • Want $10 Express Cash?

    Become an Express Insider and get $10 Express Cash the next time you shop, first dibs on sales, exclusive perks and more.
  • Subscribe to Texts and Receive $10 Express Cash

    Score an instant $10 Express cash when you text EFO20 to 397-737 to get Express Factory Outlet texts and link your Insider account.

Recent Reviews For Express Factory Outlet Great Lakes

4.5 out of 5.0
Rating 4.5
(15 Reviews)
  • 5 out of 5.0
    Rating 5.0
    Great fit and sleek style.
    Response from Express Factory Outlet
    We appreciate you sharing your feedback with us. Your comments have been shared with our Merchant Team. If there is anything else that we can do for you, please feel free to call us at 1-888-397-1980 and select option 3 or email us at talk@express.com.
  • 4 out of 5.0
    Rating 4.0
    Love shopping at this store!!
    Response from Express Factory Outlet
    We appreciate you sharing your feedback with us. Your comments have been shared with our Store experience team. If there is anything else that we can do for you, please feel free to call us at 1-888-397-1980 and select option 3 or email us at talk@express.com.
  • 5 out of 5.0
    Rating 5.0
    Love it such a beautiful top
    Response from Express Factory Outlet
    We're excited to hear you are loving your new piece. We will make sure to pass this feedback to the Merchant Team
  • 5 out of 5.0
    Rating 5.0
    Great customer service and great price
    Response from Express Factory Outlet
    Thank you for taking the time to contact EXPRESS about your positive experience at our Great Lakes location. We are so happy that you had such a great time shopping and hope to see you back real soon.
  • 4 out of 5.0
    Rating 4.0
    I found everything I needed but when I went to check out the girl ignored me and walked away and didn't come back until another coworker pointed me out at the counter.
    Response from Express Factory Outlet
    We appreciate you sharing your feedback with us. If there is anything else that we can do for you, please feel free to call us at 1-888-397-1980 and select option 3 or email us at talk@express.com.
  • 5 out of 5.0
    Rating 5.0
    Fast shipping and delivery. Products as described online.
    Response from Express Factory Outlet
    We appreciate you sharing your feedback with us. Your comments have been shared with our Merchant Team. If there is anything else that we can do for you, please feel free to call us at 1-888-397-1980 and select option 3 or email us at talk@express.com.
  • 5 out of 5.0
    Rating 5.0
    My son loves this shirt. He said it's soft and comfy
    Response from Express Factory Outlet
    We're excited to hear you are loving our new styles and designs. We will make sure to pass this feedback to the Merchant Team
  • 5 out of 5.0
    Rating 5.0
    Very comfy
    Response from Express Factory Outlet
    We appreciate you sharing your feedback with us. Your comments have been shared with our Merchant Team. If there is anything else that we can do for you, please feel free to call us at 1-888-397-1980 and select option 3 or email us at talk@express.com.
  • 1 out of 5.0
    Rating 1.0
    The store employees completely ignored me. My arms were full and they never once asked to start me a fittting room. And when I got my own fitting room not one employee checked on me to see if I needed assistance in sizes etc. the limited hours made it difficult to shop, so having someone run to grab me a bigger or smaller size would have saved me sooo much time. Rather than getting dressed, going to find my own replacement sizes throughout the store then going BACK into a fitting room and getting undressed and redressed again and again. I even said out loud “would be nice if someone offered me help.” And I got ignored. Wasn’t greeted at all when I walked in the store either. It was mostly guys working that night. They need training on customer service/retail. Because all they did stand there or talk to each other the whole time I was in the store. Not one time did someone offer to help me find what I was looking for. Awful awful awful experience
    Response from Express Factory Outlet
    We appreciate you sharing your feedback with us. Your comments have been shared with the District Manager. If there is anything else that we can do for you, please feel free to call us at 1-888-397-1980 and select option 3 or email us at talk@express.com.
  • 5 out of 5.0
    Rating 5.0
    Great customer service
Displaying reviews 1 - 4 out of the 15 most recent

About Express Factory Outlet at Great Lakes

About Express Factory Outlet at Great Lakes

Express Factory Outlet is a fashion-forward apparel brand whose purpose is to create confidence and inspire self-expression. Shop Express Factory Outlet for jeans for men and women, dresses, suits, blazers and more! Come visit us at 7850 Mentor Ave.

Your local Express Factory Outlet store has everything you need to be your most confident. Need some formal outfit inspo for date night? Our dresses and men’s suits make the perfect first impression. Looking for a work outfit? Our tailored blazers and dress pants give you the ultimate confidence boost. Are casual outfits more your thing? Find the comfiest jeans ever and the trendy tops to match.

Have a question? We’re here to help! Call us at (440) 255-5040 for all your style needs.
about store image