Thank you so much for sharing what an awesome experience you had with the team at the Sawgrass Mills EXPRESS.

I forwarded your feedback to the District Manager so that they know what a special time you all had in the store. 

Thank you for taking the time to contact EXPRESS about your positive experience at our Sawgrass Mills location. We are so happy that you had such a great time shopping and hope to see you back real soon.

Thank you for taking the time to contact EXPRESS about your positive experience at our Sawgrass Mills location. We are so happy that you had such a great time shopping and hope to see you back real soon.

We’re excited to hear you are loving our product. We will make sure to pass this feedback to the Merchant Team

Thank you for inquiring about our Return Policy

We will accept returns and exchanges for items purchased in our U.S. stores and online based on the following requirements. We will not accept a return or exchange if requested more than 60 days after the purchase. Third party branded products purchased online cannot be returned in stores. We will not accept returns and exchanges that were purchased in our Express Factory Outlet stores, or in stores outside the U.S. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.

WITH A VALID RECEIPT

The refund will be equal to the amount of the price paid and in the original form of tender. A store credit will be issued for returns accompanied by a gift receipt.

WITHOUT A VALID ORIGINAL RECEIPT

We will conduct a courtesy search of our database to see if we can locate your original purchase utilizing the credit card information associated with the original transaction or your telephone number. If we locate your original purchase and it occurred within the prior 60 days, the refund will be equal to the amount of the price paid and in the original form of tender. If the information cannot be located we will not be able to process a return.

If we conduct a courtesy search and cannot locate your original purchase, you may exchange a single piece of merchandise for merchandise equal to or greater in value. The single piece of merchandise you are exchanging will be valued at the current selling price to determine the exchange value. If the exchange is for greater value, you will need to pay the difference. We will not issue a store credit and we will not exchange merchandise for items of lesser value.

We reserve the right to limit or refuse any refund or exchange.

Thank you for taking the time to contact EXPRESS about your positive experience at our Sawgrass Mills location. We are so happy that you had such a great time shopping and hope to see you back real soon.