Express Factory Outlet Hero Image
Express Factory Outlet Hero Image

Express Factory Outlet

Great Mall of the Bay Area

10:00 AM - 9:00 PM 10:00 AM - 9:00 PM 10:00 AM - 9:00 PM 10:00 AM - 9:00 PM 10:00 AM - 9:00 PM 10:00 AM - 9:00 PM 11:00 AM - 8:00 PM
3.5 out of 5.0
Rating 3.5
(10 Reviews)
Shop at Great Mall of the Bay Area!
Contact Info
494 Great Mall Dr.
Milpitas, CA 95035
US
TEL:
Hours of Operation

Store Hours:

Day of the WeekHours
Mon10:00 AM - 9:00 PM
Tue10:00 AM - 9:00 PM
Wed10:00 AM - 9:00 PM
Thu10:00 AM - 9:00 PM
Fri10:00 AM - 9:00 PM
Sat10:00 AM - 9:00 PM
Sun11:00 AM - 8:00 PM
Features
Women's Sizes 00-14Men's Sizes XS-XL

Find perfect style for every occasion at Express Factory Outlet at Great Mall of the Bay Area

  • Woman wearing a black dress

    Women's Dresses

    Get set for every RSVP and holiday celebration with trending mini, midi and maxi dresses.
  • Woman wearing Express jeans

    Women's Jeans

    Find your new favorite jeans with fresh washes and five-star fits to make you look and feel your best.
  • Man wearing an Express suit

    Men's Suits

    Dress up and go all out in versatile suits and tuxedos that bring sophisticated polish to every event.
  • Men's jeans from Express

    Men's Jeans

    The fits you love. The washes you need. Refresh your denim rotation with the latest drop.
  • Instant $10 Off When You Join for FREE

    Plus, countless other perks like birthday gifts, early access and more.
  • Show Your #EXPRESSLOVE

    From memorable milestones to everyday moments, share how we've been a part of your life using #EXPRESSLOVE on social.

Recent Reviews For Express Factory Outlet Great Mall of the Bay Area

3.5 out of 5.0
Rating 3.5
(10 Reviews)
  • 5 out of 5.0
    Rating 5.0
    merchandise rack well organized -easy to find size/color. dressing room clean- sales clerk at counter-Pleasant disposition!!
    Response from Express Factory Outlet
    Thank you for taking the time to contact EXPRESS about your positive experience at our Great Mall location. We are so happy that you had such a great time shopping and hope to see you back real soon.
  • 5 out of 5.0
    Rating 5.0
    Great and quick service!
    Response from Express Factory Outlet
    Thank you for taking the time to contact EXPRESS about your positive experience at our Great Mall location. We are so happy that you had such a great time shopping and hope to see you back real soon.
  • 1 out of 5.0
    Rating 1.0
    Haven’t even got melt order and everyone I contact customer service, they ask me to wait
    Response from Express Factory Outlet
    Thank you for reaching out to us and letting us know about this! Can you please contact us at 1-888-397-1980 and select option 3 or at talk@express.com with more information so we can help?
  • 2 out of 5.0
    Rating 2.0
    Meh, went into the store to see if my order was ready for pick up and to browse to see if there was anything else I might like to purchase. Nothing really caught my eye. The line was super long and I didn't feel like waiting so I just left.it wasn't bad I guess, it wasn't as great as I remember it being though.
    Response from Express Factory Outlet
    We appreciate you sharing your feedback with us. If there is anything else that we can do for you, please feel free to call us at 1-888-397-1980 and select option 3 or email us at talk@express.com.
  • 5 out of 5.0
    Rating 5.0
    Love customer service is great.
    Response from Express Factory Outlet
    Thank you so much for sharing what an awesome experience you had with the team at the Great Mall of the Bay Area EXPRESS.

    I forwarded your feedback to the District Manager so that they know what a special time you all had in the store. 

    If you should have any additional questions, feel free to reach us at 1-888-397-1980.
  • 4 out of 5.0
    Rating 4.0
    Buen servicio en cajas
  • 3 out of 5.0
    Rating 3.0
    The store employees are not knowledgeable and misunderstood exchange as refund causing bad experience.
  • 1 out of 5.0
    Rating 1.0
    Store was very unorganized
  • 4 out of 5.0
    Rating 4.0
    Customer service was decent. I observed an associate using derogatory language while on the floor, very unprofessional.
  • 5 out of 5.0
    Rating 5.0
    Great service
Displaying reviews 1 - 4 out of the 10 most recent

About Express Factory Outlet at Great Mall of the Bay Area

About Express Factory Outlet at Great Mall of the Bay Area

Express Factory Outlet is a fashion-forward apparel brand whose purpose is to create confidence and inspire self-expression. Shop Express Factory Outlet for jeans for men and women, dresses, suits, blazers and more! Come visit us at 494 Great Mall Dr..

Your local Express Factory Outlet store has everything you need to be your most confident. Need some formal outfit inspo for date night? Our dresses and men’s suits make the perfect first impression. Looking for a work outfit? Our tailored blazers and dress pants give you the ultimate confidence boost. Are casual outfits more your thing? Find the comfiest jeans ever and the trendy tops to match.

Have a question? We’re here to help! Call us at (408) 856-6929 for all your style needs.
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